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.Gift vouchers are valid for 1 year from the date of purchase
•Gift vouchers are delivered by e-mail within 48 hours of purchase
•Game must take place before expiry date (this is not a ‘book by’ date)
•Game is valid for number of people on the voucher. Extra players (up to a maximum of 11) will be charged the difference in price
•Gift vouchers cannot be refunded for any reason
•Gift voucher bookings are subject to all normal terms and conditions on our booking page
•Once booked, games cannot be cancelled or transferred for any reason
•Room Escape Southend  cannot be responsible if a gift voucher cannot be used due to lack of availability with less than 1 month before expiry.  Advised booking time is a minimum of 1 month in advance.
•Gift voucher is valid for all timed sessions
•All bookings are subject to availability and Room Escape Southend advise booking at least 1 month in advance.
•Players must be 10 years or older, and those aged 10 to 13 must have an adult (18 years or older) playing the game with them
•PLEASE NOTE: GAMES CAN CHANGE - throughout the year and for any reason, future room themes can change than what is stated on the gift voucher however, replacement rooms are always provided. Extra room themes that are not listed on the voucher but are listed on social media sites or on the website are also included.

Select the amount of tickets or gift vouchers/terror cards you need once the date is in your basket.


12 tickets per session. If your amount required is unavailable please select another date.

Thank you.


If you purchased your tickets from another website...Please call us on

01702 746544 to redeem your voucher(s)  



*You will not be permitted into the escape games if you smell of alcohol or are intoxicated


*MOBILE PHONE & TOOLS are strictly probhibited during the event. Lockers are provided for your use prior to start time.


*DO NOT BREAK THINGS! Locks and draws will open if you have correctly solved the puzzle or thing needed. Any force is not required. If force is used and things are broke on purpose then you will be asked to leave the room and not be allowed back in - this could be just you or your whole group.


*Anyone suffering from a serious health issue or/and pregnant we suggest that you do not attend our live escape games however we have other themes that are suitable. Please contact us to discuss if you feel this could effect your game.


*Tickets are full and final and unable to obtain a refund. If you are unable to attend, please 24 hours notice before your booking start time commences and we can either rebook or provide you with a gift voucher to the value of your booking which is valid for 12 months and can be used towards any themed game. After the 24 hours has passed and you wish to rebook a £20 rebooking fee will apply.


*Tickets can be brought for any purpose except resell. The name of the booking will be required prior to entry and we may ask for confirmation of your booking via the auto email we send.


If you have any questions regarding the above please contact us on 01702 746544 or email [email protected]